Refund Policy

Refund requests are reviewed when duplicate charges, failed delivery, or payment processing errors can be verified.

If credits are delivered successfully to the submitted account details, the order is generally not refundable.

Orders sent to incorrect UID or zone information entered during checkout are not eligible for refund.

Completed promotional packages and bonus-credited orders may be excluded from refunds based on provider rules.

Contact [email protected] with your order ID, payment proof, and a short description of the issue.

Most refund decisions are provided within 2 business days after all required evidence is received.

Approved refunds are returned to the original payment method. Provider processing windows may vary by bank and wallet.

You will receive status updates by email until the refund process is completed.